December 7, 2017–The following are excerpts from a few of the many recent letters, phone calls, and emails that we’ve received from grateful patients and family members. Together, they reflect the outstanding work done each and every day by VNSNY’s entire frontline staff. Brooklyn—A Brooklyn Heights resident who recently had hip replacement surgery emailed to say “what a great pleasure it was, and how grateful I am to have had Thobile Sibanda as my physical therapist.” The writer continued, “She is a great listener, very knowledgeable and very professional and pleasant to work with. I am very fortunate that she was part of my recovery, and I feel that whoever gets the chance to work with her is very blessed, as I was!” Manhattan—“From July to September, I was recovering at home from hip replacement surgery,” wrote a resident of Manhattan’s East Side. “During that time, I received wonderful care from my