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October 3, 2026

Health Plans

Latest Health Plans News

#GladtoBeHere: Spotlight on Angela Perri, Our New Chief of Health Plans

September 21, 2026–Earlier this month, Angela Perri joined VNS Health as Executive Vice President and Chief of Health Plans. Angela comes to VNS Health after nearly a decade at University of Pittsburgh Medical Center (UPMC) in Pennsylvania, where she held senior leadership roles and also served as an adjunct professor at the University of Pittsburgh. Frontline spoke with Angela recently about what brought her to VNS Health, her vision for our health plans and why a custom-made stove for her grandmother helped shape the way she thinks about health care. You’ve just joined VNS Health. What are your first impressions? I’m excited to be here. I love the legacy of VNS Health, and I think we have an extraordinary opportunity in front of us. Right now, I’m spending a lot of time getting to know people and doing deep dives with the team. One thing I’ve seen is that people are working

How to Talk About Suicide—and Potentially Save a Life

September 14, 2026–September is Suicide Prevention Month—a time dedicated to raising awareness and supporting meaningful action around one of the most urgent mental health issues of our time. To mark this important occasion, Catherine Schaefer, Vice President, Quality, Provider Services, moderated a discussion with two VNS Health colleagues who bring decades of experience in suicide prevention: Jeri Goodman, Associate Director, Social Work Services, and Deirdre DeLeo, Director, Behavioral Health Programs. In their conversation, posted below, they discuss why talking about suicide matters, how to approach someone we’re concerned about, and the role all of us can play in creating a culture of connection and support. Catherine: Why is it so important that we talk openly about suicide? Jeri: Simply put, talking about suicide helps save lives. We want everybody to feel more comfortable talking about mental health struggles, and we want to de-stigmatize saying, “I need help and getting help.” There’s a

VNS Health’s Esther Conteh Speaks to the Importance of Falls Prevention in Buffalo Healthy Living

August 28, 2026–

Compassion Is in Our DNA. Read the Latest Team Members in the Media!

August 17, 2026–There’s no summer slump at VNS Health! June and July stories in the news showcased our widespread impact on communities across the New York City area and across New York State. From clinicians going above and beyond for their patients, to expertise and care that helps keep local communities safe, these stories make it clear that compassion is in our organization’s DNA. Read more below! Team members featured in recent news stories include: VNS Health Named a “Top Healthcare Organization in New York” City & State named VNS Health as one of the Top Healthcare Organizations in New York in a new special feature. VNS Health was recognized for our impact on care delivery, health policy, and the economy. The profile highlights our integrated care model, top state and federal quality ratings, and ongoing investments in AI, behavioral health access, age-friendly care, and workforce development. Read more on Frontline here.

Catch This Entertaining Video, Featuring Our Amazing Summer Interns!

August 5, 2026–In this upbeat video created by Communications team interns Demi Ajibola and Sophia Fleischer, you’ll hear from many of our 50 summer interns on their experience at VNS Health and what it means to them!  Click here below to watch this engaging video!  Thank you to all our amazing interns!

Street-Smart Tips for Staying Cool When the Temp Hits 90+!

July 13, 2026–Here we go again: The forecast for today and the next couple of days is for temps in the 90s! How do you stay cool when it gets so hot, especially when you’re out in the street?  We put this question to our field team members who provide care in all kinds of weather, day in and day out, to our patients, members and clients in across New York City, Westchester and Long Island. Here are a few street-smart tips for staying cool from our team members out in the community… Freeze water in a water bottle “I freeze water in a water bottle overnight. I also like to add lemon or cucumber in the water to give it a little taste. I’ll also wear a light-colored t-shirt when I’m outside and then put on my VNS Health-branded top when I arrive at the client’s home.” Lenis McGarrell-ChangleeHome Health Aide,

Having a “Ripple Effect”—Meet Our 2026 CCSS Agent of the Year

July 8, 2026–For Stacie Rivera, who was recently named VNS Health’s 2026 Contact Center Shared Service Agent (CCSS) Agent of the Year, teamwork is everything. “Teamwork is central to everything we do,” she says. “I emphasize to our team that our work on the authorization team has a ripple effect across each member’s care. If there’s an incomplete notation, for example, it can leave a colleague without the answers they need.” Stacie also tells her team that every day is a new day… You need to put yourself in the caller’s shoes … Don’t take challenging calls personally. This philosophy sums up how Stacie has approached her job during her 20 years at VNS Health. In her position as Senior Authorization Coordinator on CCSS’s Medicare Authorization team, Stacie assists providers who are seeking authorizations for plan members’ Medicare procedures. She also spends considerable time supporting her fellow team members—training new hires, answering

VNS Health Marches in Pride Celebrations in the Bronx and Manhattan

June 30, 2026–Team members from across the organization were joined by family and friends as they marched to commemorate the 57th anniversary of the Stonewall Riots and celebrate Pride in the Bronx on Saturday, June 20th and in Manhattan on Sunday, June 28. See the photos here below! Bronx Borough President & LGBTQIA+ Task Force Pride March Saturday, June 20 Manhattan Heritage of Pride March Sunday, June 28

Esther Conteh Speaks to the Importance of Integrated Care in Buffalo Healthy Living

June 29, 2026–