Personal Care
Latest Personal Care News
“Amazing Care!” “My Experience Was Outstanding!” See Our Latest Patient Letters and Commendations!
June 1, 2026–Over the last few months, dozens of team members and teams from across the organization provided such an outstanding consumer experience that people wrote letters, called, emailed, or posted about them. To view their grateful notes and comments, simply scroll down or click on any of the areas below: Bronx “I’m very grateful.” A Bronx Home Care patient called to commend his care team, stating that the nurses have been taking “great care” of him and that “I’m very grateful.” He wanted to especially express his gratitude to Nurses Kemika Grant-Barnett and Donna Marku for being “very wonderful” with him. “Amazing care.” A patient’s daughter posted this compliment for Nurse Donna Marku and Physical Therapist Jose Hernandez on social media: “Love VNS Health. My dad had an amazing nurse from June 2023 until he passed on Easter Sunday. Donna Marku was so much more than a VNS Health nurse, she
A Total Health Plan Member Celebrates His 101st Birthday in Chinatown—See the Video!
May 25, 2026–Gin Ng, a member of VNS Health’s Total (MAP) health plan, recently celebrated his 101st birthday with family, friends and his VNS Health caregivers at our Chinatown Community Center. Team members from VNS Health Personal Care, Community Outreach, and our Health Plans were all on hand to mark Mr. Ng’s special day. In honor of Asian American and Pacific Islander Heritage Month, here is a short video that shows how—with VNS Health’s support—Mr. Ng is living and thriving in the home and community he loves. To watch this special birthday video, click here below.
HuntingtonNow Features Clinical Care Manager Jane Reilly for Nurses Month
May 21, 2026–
Clinical Care Manager Jane Reilly Speaks to the Importance of Home Care in the Northport Journal for Nurses Month
May 14, 2026–
The Queens Times Spotlights VNS Health Nurses Month Celebration
May 14, 2026–
NORC Nurse Betty Hilleman: Impacting a Life, a Neighborhood, a Community
May 11, 2026–In the same Lower East Side neighborhood where VNS Health founder Lillian Wald and her team of nurses went door to door more than 130 years ago, VNS Health’s Betty Hilleman is doing much the same thing today. Betty works as a community health nurse at Educational Alliance’s Co-Op Village NORC (Naturally Occurring Retirement Community). It’s one of 43 NORCs in New York City where VNS Health provides nursing services to older residents of a housing development or apartment complex.” Five days a week, from 9 to 5, Betty is at Co-Op Village, mostly making home care visits but also, from time to time, attending Bingo sessions and sing-a-longs, or chatting with residents over coffee. She does these social activities so that when someone in the NORC has a health or wellness crisis, they already know her and feel comfortable approaching her. “I interact with the residents all the time,
The 2026 VNS Health Nurses Month Photos and Videos Are Here!
May 8, 2026–Throughout the month of May, to celebrate our exceptional, amazing nurses, VNS Health will be holding Nurses Month events in all five NYC boroughs as well as Westchester and Long Island. To view photos from each of these celebrations—plus videos of government officials giving special tributes to VNS Health—click on any of the links below to go directly to photos of that event, or scroll down. Manhattan — Tuesday, May 5 Queens — Thursday, May 7 NYC Councilmember Sandra Ung Addresses and Appreciates Our Queens Nurses Staten Island — May 12, 2026 NYC Councilmember Frank Morano Addresses and Appreciates Our Staten Island Nurses Bronx – May 13, 2026 Bronx Borough President Vanessa Gibson Addresses and Appreciates Our Bronx Nurses NYC Councilmember Amanda Farías Addresses and Appreciates Our Bronx Nurses Long Island — May 14, 2026 Jane Reilly Accepts 2026 Nurse of Year Award and The Raffle Video Westchester — May 18, 2026
Staying Flexible, Whatever the Challenge—Meet Our 2026 Nurse of the Year!
May 5, 2026–As part of this year’s Nurses Month celebration, we are delighted to announce that the 2026 VNS Health Nurse of the Year is… Jane Reilly, Clinical Care Manager in Personal Care! This year, there were 47 nurses nominated for the Nurse of the Year Award, from which 8 finalists were selected. Please click here to see a list of all the nominees. The finalists are: With over forty years’ experience in home care nursing—the last seven of them at VNS Health—Jane Reilly combines the skills of active listening, agile problem-solving, and deep collaboration as she manages the care of vulnerable New Yorkers who want to live safely and independently in their homes. In her role as Clinical Care Manager, Jane is responsible for Queens and Long Island Personal Care clients as well as for approving all of the agency’s Private Care cases that involve clients receiving skilled nursing services. While
“This Level of Care Means So Much”—Watch HHA Cecilia Santos in Action!
May 5, 2026–In this short one-minute video, the daughter of a Total Health Plan Member reads a thank-you letter about the exceptional care her mother received both from our plan and from HHA team member Cecilia Santos. Want to feel inspired? Click here below to watch the video!