Personal Care
Latest Personal Care News
Our Most Vulnerable Health Plan Members Need Us More Than Ever! Here’s What You Can Do.
April 14, 2026–The New York State budget is being finalized—and funding for our Managed Long-Term Care (MLTC) Health Plan that allows low-income Medicaid older New Yorkers and people living with disabilities to receive care at home is at serious risk. Here’s what you can do: First, contact your elected officials. It is easy to do—just click here and put in your name and address. It will automatically populate with your elected officials and then you tap “send.” Please take a few minutes to help our vulnerable health plan members. Then tune in to Dan’s CEO Zoom on Tuesday. On Tuesday, April 21, at 8:30 a.m. Dan will cover this and other organizational updates. And finally, catch up on what’s going on. over the past few months, CEO Dan Savitt, our Government Affairs team, as well as other team members from across the organization have ramped up our VNS Health advocacy efforts in Albany.
The 2026 VNS Health Social Work Month Celebration Photos and Video Are Here!
March 31, 2026–March is National Social Work Month. On March 24th, to honor this special occasion, over 120 Social Services Professionals gathered at our 220 East 42nd Street location for a fun breakfast celebration. The morning’s proceedings included presentations by CEO Dan Savitt and SVP for Behavioral Health Jessica Fear, a salute to Gender Affirmation Program’s Asha Lyons as the 2026 winner of the VNS Health Social Services Professional of the Year Award, and a raffle. A continuing education unit (CEU) followed. For those Social Services Professionals who were unable to make the event, a similar virtual celebration occured two days later that included a presentation by Chief of Provider Services David Rosales. And don’t miss the video of Asha accepting her award below! To see photos of the in-person event, click on the slideshow below. Asha Lyons, the 2026 Social Services Professional of the Year, accepting her award.
A Delivery Driver Starts Yelling at You. What Should You Do?
March 23, 2026–New York City is a place where millions of people live in close proximity to one another. With so many people, situations can sometimes arise that may threaten your safety. Here are three real-life incidents that actually happened to VNS Health team members. With that in mind, VNS Health has a team member whose job it is to help keep us all safe. Her name is Lauren Campbell, and she’s our Emergency Management and Employee Safety Director. For the past eight-plus years, Lauren has been working with teams across the organization to implement and maintain safety policies and procedures that are designed to keep both team members who work in the field and those who work in our offices as safe as possible. The following three incidents really happened to VNS Health team members. See how each team member responded. Then read Lauren’s recommended response to see how best to respond if you should
Our Social Service Professionals Share What They Like Best About Social Work
March 16, 2026–Happy Social Work Month! In honor of National Social Work Month, Frontline asked some of VNS Health’s nearly 600 social service professionals, “What do you like best about social work?” Here’s what they said: “Working together as a team to support people from all different backgrounds and circumstances—and witnessing the intimate moments during the last days of life when you see the best of humanity—are truly gifts. I never take them for granted.” Bianca Davies, LSW, Manhattan, Hospice Care “What I love about social work is being the voice for those who don’t believe they have a voice. The impoverished communities can be overlooked, and we make sure they are seen and heard.” –Debra Thomas, Associate Director, Children’s Mobile Crisis Team, Behavioral Health “My favorite part of this work is seeing the person behind the problem. I really believe in people’s possibilities, even when others only see their limitations. At its core, social
Test Your Knowledge of Patient Safety. Take Our Quiz!
March 10, 2026–This week, from March 8 through March 14, is Patient Safety Awareness Week, an annual recognition week that occurs each year at this time. How much do you know about patient safety? Take this quiz created by Catherine Schaefer, Vice President, Quality, Provider Services, and Vandana Arora, Patient Safety Program Manager—and find out!
VNS Health Is Off and Running in 2026: Check Out Our Latest News Briefs!
March 3, 2026–We’re only a few months into 2026, and lots of great things are happening across VNS Health. How do you keep up with everything? One easy way is to read the latest batch of News Briefs, below. And remember, if you have any news or happenings that you’d like to share in an upcoming News Briefs, please click here. VNS Health Earns Heart Failure Certification from the American Heart Association VNS Health Home Care has earned the American Heart Association (AHA) Heart Failure Certification, a recognition that reflects excellence in delivering standardized, evidence-based treatment. With relatively few home care organizations in our service area holding this accreditation, this achievement further differentiates us as a provider of both home-based 4Ms Age-Friendly Care and expert heart failure care for patients living with heart failure. Among the steps taken to achieving the certification—and as part of VNS Health’s unwavering commitment to high-quality care—our Home
Personal Care Wins “2025 Best of Home Care Provider of Choice Award”
February 17, 2026–VNS Health Personal Care has been recognized as one of the nation’s top home care providers, earning the prestigious 2025 Best of Home Care® Provider of Choice Award from Activated Insights, a research firm serving the post-acute care industry. This honor is awarded to organizations that demonstrate exceptional client satisfaction, as measured through independent research and direct client feedback.
“You Are Heroes!” “Beyond Fabulous!” Check Out the Latest Letters and Commendations!
February 3, 2026–In the last few months, more than 100 team members and teams from across the organization provided such an outstanding consumer experience that people wrote letters, called, emailed, or posted about them. To view their grateful notes and comments, simply scroll down or click on any of the areas below: Bronx “Thanks for the amazing job she provided.” Home health aide Sarah Abban was complimented by the daughter of a Bronx client who called to say, “thanks for the amazing job she provided”—adding that her mom “felt great” with Sarah. “Very kind.” A client called to express her appreciation for home health aide Keshawn Davis, stating that Keshawn was “very kind” to her and provided “the best care.” Brooklyn “So impressed.” The daughter of one Brooklyn patient called to say how “very pleased” she was with VNS Health, and that she is “so happy with how far my mother has
Second Cohort Completes “Leadership Unlocked” Program
February 2, 2026–On January 21st, 13 leaders from across the organization successfully completed the second cohort of Leadership Unlocked. This 15-week leadership development program is designed to deepen leadership capabilities through interactive learning experiences, coaching, assessments, VNS Health site visits and internal networking opportunities. The cohort’s final projects aimed at improving our Employee Engagement Survey results by applying leadership insights directly to real organizational challenges. Congratulations to Josie Aquino, Justin Bain, Janice Leacock-Bennett, Carlin Brickner, Alissa Churchill, Ann Mary Ferrie, Kelly Harned, Roger Herr, Priya Mendon, Amy Mitchell, Tara Noto, Richard Parnell, and Nausheen Rokerya!