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9 Things You May Be Surprised to Know about Social Work and Our More Than 445 Social Work Team Members

March 21, 2022–March is National Social Work Month—a fitting celebration of the vital work that our social work team members do all year long. To celebrate, here are 9 things about social work and VNSNY’s social work team members that may surprise you.  1) Social work is one of the fastest growing careers in the United States. According to the U.S Department of Labor Bureau of Labor Statistics, the need for social workers is expected to grow significantly over the next decade, especially in the areas of gerontology, home health care, substance use, private social service agencies, and school social work. There were more than 715,000 social work jobs in 2020, and the profession is expected to grow by 12 percent by 2030. 2) Social workers play an overarching role in their clients’ lives. One common misconception about social workers is that their role is limited to connecting people with community resources

10 Things You May Be Surprised to Know About VNSNY Hospice’s Bereavement Program

January 25, 2022–This article is part of an ongoing series highlighting different teams across VNSNY. Our aim in running this series is to enhance the VNSNY employee experience by spotlighting all parts of VNSNY, revealing things you may not know about another team, and bringing our organization closer together. If you know of a VNSNY team that you think should be included in this series, please let us know by clicking here! VNSNY’s Hospice Bereavement Program provides extensive support for the surviving family members of VNSNY’s hospice patients, helping them deal with the grief they are experiencing. “Bereavement is an essential component of hospice care,” explains VNSNY Lead Bereavement Counselor Willis Partington. Here are 10 things you may not know about the Hospice Bereavement Program—and the grieving process that family members and loved ones go through: 1) VNSNY Hospice employs 14 Bereavement Counselors. Each week, these counselors collectively hold about 75 individual sessions

6 Things You Might Be Surprised to Know About Our VNSNY CHOICE Grievance and Appeals Team

January 4, 2022–This article is part of an ongoing series highlighting different teams across VNSNY. Our aim in running this series is to enhance the VNSNY employee experience by spotlighting all parts of VNSNY, revealing things you may not know about another team, and bringing our organization closer together. If you know of a VNSNY team that you think should be included in this series, please let us know by clicking here! The CHOICE Grievance and Appeals Team addresses and resolves member and provider complaints and appeals for VNSNY CHOICE Health Plans. Read on to learn more! Grievances and appeals are not the same thing. One of the most common misconceptions about grievances and appeals is that they’re one and the same. Although both involve resolving member (and provider) complaints and appeals, the process is different for each. “An appeal involves a denial of a service or a benefit, and is a

12 Things You May Be Surprised to Know About the VNSNY Research Center

November 8, 2021–This article is part of an ongoing series in which Frontline will be highlighting different lines of business, programs, departments and teams across the organization. Our aim with this series is to enhance the VNSNY employee experience by spotlighting all parts of VNSNY, revealing things you may not know, and bringing our staff closer together. If you know of a VNSNY department or group that you think should be included in this series, please let us know by clicking here! The VNSNY Center for Home Care Policy & Research—or the VNSNY Research Center, for short—conducts objective research that advances the delivery of high-quality, cost-effective care in the home and community. The Center’s work informs home and community-based policy and clinical practice not only at VNSNY, but also nationally and even internationally. Information on current studies and published articles published by the Center can be accessed by clicking here. Here are 12 things you

Nine Things You May Be Surprised to Know About VNSNY’s HOPE Program

September 25, 2021–Since 2015, VNSNY Hospice’s HOPE (Hospice Outreach, Patient and Provider Education) Program has encouraged better access to hospice care among African Americans and Latinx in Harlem. Recently, thanks to a $500,000 grant from the Mother Cabrini Health Foundation, HOPE has expanded to the Bronx as well. Here are nine things you may not know about the HOPE Program: 1. The HOPE Program is a key part of VNSNY’s effort to address health disparities. Nationwide, 48% of white Medicare beneficiaries enroll in hospice, compared with 8% of Black and 6% of Latinx Medicare beneficiaries. This stark disparity means that millions of Americans are missing out on the many benefits of hospice care at the end of life, which includes getting skilled symptom management while living with their loved ones at home, rather than languishing in the hospital. 2. There are many reasons for the disparities in hospice use. They include lack

10 Things You May Be Surprised to Know About VNSNY Partners in Care

July 26, 2021–This article is the first in an ongoing series in which Frontline will be highlighting different lines of business, programs, departments and teams across the organization. Our aim in running this series is to enhance the VNSNY employee experience by spotlighting all parts of VNSNY, revealing things you may not know, and bringing our staff closer together. If you know of a VNSNY department or group that you think should be included in this series, please let us know by clicking here! Thanks to VNSNY Partners in Care home health aides (HHAs) and clinicians, thousands of older New Yorkers are able to stay in their homes rather than go into a nursing home or other facility. Here are 10 things you may not know about Partners in Care. 1. Partners in Care is the largest of VNSNY’s business units in terms of workforce size. In fact, the business line employs a