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Spotlight on Jerry Mammano, Our New Chief Financial Officer
September 14, 2026–In late July, Jerry Mammano joined VNS Health as Executive Vice President and Chief Financial Officer. Jerry brings extensive experience in finance, operations and health plan leadership, including roles with Aetna/CVS Health, Horizon and TIAA. Recently, Frontline spoke with Jerry about what brought him to VNS Health, his approach to leadership and finance—and his favorite way to spend time beneath the waves. You’ve been at VNS Health for about a month. How is it going so far? It’s been great. I want to thank everyone for the incredibly warm welcome. I’ve received so many notes and messages. Since arriving, I’ve spent a lot of time getting to know my ELT colleagues and the Finance team and learning about the different businesses, and I’ve also been walking the floors just to meet people I might not normally interact with in meetings. People have come up and introduced themselves, and it’s been
How to Talk About Suicide—and Potentially Save a Life
September 14, 2026–September is Suicide Prevention Month—a time dedicated to raising awareness and supporting meaningful action around one of the most urgent mental health issues of our time. To mark this important occasion, Catherine Schaefer, Vice President, Quality, Provider Services, moderated a discussion with two VNS Health colleagues who bring decades of experience in suicide prevention: Jeri Goodman, Associate Director, Social Work Services, and Deirdre DeLeo, Director, Behavioral Health Programs. In their conversation, posted below, they discuss why talking about suicide matters, how to approach someone we’re concerned about, and the role all of us can play in creating a culture of connection and support. Catherine: Why is it so important that we talk openly about suicide? Jeri: Simply put, talking about suicide helps save lives. We want everybody to feel more comfortable talking about mental health struggles, and we want to de-stigmatize saying, “I need help and getting help.” There’s a
25 Years Later: Remembering 9/11 and VNS Health’s Response
September 7, 2026–Walking through the 6th floor lobby of our 220 East 42nd Street office, you’ll see, across from the reception desk, a New York Fire Department helmet displayed in a plexiglass case. The helmet was a gift to VNS Health from Theresa Shalley-Russo, who was working as one of our nurses in 2001 when her husband, firefighter Lieutenant Michael T. Russo, died in the September 11 World Trade Center attacks. In all, 24 VNS Health team members lost close relatives to the World Trade Center attacks, including six whose family members were firefighters. In addition to those team members’ unimaginable losses, virtually everyone at VNS Health was impacted by the physical and emotional devastation that took place on 9/11. This Friday marks the 25th anniversary of that tragic day. To honor the anniversary, we thought we’d revisit how VNS Health responded as an organization two-and-a-half decades ago. As news of the
Spotlight on Terri Meldrum, Chief Legal and Risk Officer
August 25, 2026–Last November, Terri Meldrum joined VNS Health as Executive Vice President and Chief Legal and Risk Officer. Terri’s previous experience includes more than two decades as in-house counsel for OhioHealth Corporation, a large, nationally recognized, not-for-profit acute care health care system. Recently, Frontline spoke with Terri to learn more about her. You’ve been at VNS Health for over 10 months. How is it going so far? Being part of VNS Health has been everything I thought it would be. This is a great organization with amazing people doing really challenging work. So it’s been fun. I also want to give a shout out to my colleagues in Legal and Compliance—we have a great team! You lived and worked in Ohio before coming here. What drew you to our organization? I’ve always been drawn towards work that’s mission-focused—and that rings especially true for VNS Health. It’s nice to be in an
Home Health Care News Spotlights Devin Woodley on the Impact of CMS’s Greater Role in Value-Based Care, as Medicare Advantage Plans Pull Back
August 20, 2026–
Compassion Is in Our DNA. Read the Latest Team Members in the Media!
August 17, 2026–There’s no summer slump at VNS Health! June and July stories in the news showcased our widespread impact on communities across the New York City area and across New York State. From clinicians going above and beyond for their patients, to expertise and care that helps keep local communities safe, these stories make it clear that compassion is in our organization’s DNA. Read more below! Team members featured in recent news stories include: VNS Health Named a “Top Healthcare Organization in New York” City & State named VNS Health as one of the Top Healthcare Organizations in New York in a new special feature. VNS Health was recognized for our impact on care delivery, health policy, and the economy. The profile highlights our integrated care model, top state and federal quality ratings, and ongoing investments in AI, behavioral health access, age-friendly care, and workforce development. Read more on Frontline here.
Catch This Entertaining Video, Featuring Our Amazing Summer Interns!
August 5, 2026–In this upbeat video created by Communications team interns Demi Ajibola and Sophia Fleischer, you’ll hear from many of our 50 summer interns on their experience at VNS Health and what it means to them! Click here below to watch this engaging video! Thank you to all our amazing interns!
A Painter, a Water Polo Player and a White Water Rafter! Meet Our Latest Hidden Talents!
August 3, 2026–One of the things we love most (and what others tell us they love most) about our Hidden Talents series is that we discover impressive and amazing things about our colleagues that we never knew. Our latest batch of Hidden Talent profiles — which were written by Sophia Fleischer, our Communications team’s summer intern — once again do just that. To read, simply click on one of the three team member names below or just scroll down. Do you have a hidden talent that you’d like to share in Frontline, or do you know someone else at VNS Health who does? We’d love to hear about it! Just send us a message by clicking here. A Quiet Outlet for Creativity: Painter Ann Mary Ferrie As Vice President of Policy and Strategy, Ann Mary Ferrie spends her days thinking big, guiding VNS Health’s organizational strategy and helping shape what comes next. Outside of work,
Having a “Ripple Effect”—Meet Our 2026 CCSS Agent of the Year
July 8, 2026–For Stacie Rivera, who was recently named VNS Health’s 2026 Contact Center Shared Service Agent (CCSS) Agent of the Year, teamwork is everything. “Teamwork is central to everything we do,” she says. “I emphasize to our team that our work on the authorization team has a ripple effect across each member’s care. If there’s an incomplete notation, for example, it can leave a colleague without the answers they need.” Stacie also tells her team that every day is a new day… You need to put yourself in the caller’s shoes … Don’t take challenging calls personally. This philosophy sums up how Stacie has approached her job during her 20 years at VNS Health. In her position as Senior Authorization Coordinator on CCSS’s Medicare Authorization team, Stacie assists providers who are seeking authorizations for plan members’ Medicare procedures. She also spends considerable time supporting her fellow team members—training new hires, answering