January 4, 2018–“When the obstacles are the greatest, that’s when our care providers are at their best,” says Susan Northover, Senior Vice President, Patient Care Services. During yesterday’s brutal winter storm, our staff once again went above and beyond for the New Yorkers who count on them. With the area pounded by winds reaching 50 miles per hour, patches of thunder and lightning, and up to a foot of steadily falling snow, Governor Cuomo declared an official state of emergency for New York City, Long Island and Westchester County. As always, though, our brave and dedicated VNSNY nurses, therapists, social workers and home health aides did not miss a step, traveling by mass transit, car, and on foot—and even by bicycle!—to reach the patients and clients who depend on them. While the snow continued to pile up throughout the day, our staff also kept their sense of humor intact and their smartphone