CEO FAQ
FAQ #76: Answers from February 8th CEO Conference Call
February 11, 2022–The following FAQs were adapted from questions submitted by VNSNY staff for the CEO Conference Calls hosted by Dan Savitt on Tuesday, February 8th Q. Would you review any work we have done or are doing to strengthen interoperability across health information systems within and externally? A. That’s a great question, and this would be one that would be wonderful for our CIO, Bob Plaszcz, if he were on today, which he’s not. He had to be off. But we have quite a bit of work and focus on connecting our data internally, of course, and that’s always the challenge. So, how we ensure that we bring all our data together so we can access it, while we have a number of different initiatives going on to continue to build things like our improved provider portal on the health plan side, and member portal ways that they can access their data.
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FAQ #44: December 18, 2020 – Containing Answers from December 16th
December 19, 2020–Answers to Staff Questions on Employee Health and Safety, Patient Care and Clinical Questions, and HR Policies The following FAQs were adapted from questions submitted by VNSNY staff for the CEO Conference Calls hosted by Marki Flannery on Wednesday, December 16th. Employee Health and Safety Q. Can you clarify which vaccine, Pfizer or Moderna, will be available for VNSNY field staff to get and how the field staff get it? And does field staff include the clinical field managers? A. As I mentioned before, we expect the Moderna vaccine. Andria Castellanos, Chief of Provider Services: We’re still working on our staff prioritization. And our focus initially will be on field staff who go out into the field and take care of patients. To the extent that the CFMs fall into that category, they would be included in the list of field staff. We do not expect to receive the number of vaccine doses
FAQ #43: December 10, 2020 – Containing Answers from December 8th
December 12, 2020–Answers to Staff Questions on Employee Health and Safety, Supplies and PPE, and HR Policies The following FAQs were adapted from questions submitted by VNSNY staff for the CEO Conference Calls hosted by Marki Flannery on Tuesday, December 8th. Employee Health and Safety Q. I’m afraid that I will be forced to take the COVID vaccine in order to work. And I’m not comfortable in taking the vaccine because of potential side effects. A. I want to assure you that there is no intention to force anyone to take a vaccine. The vaccine is being made available on a voluntary basis. And it’s only if the government makes a change to that at some later point that we would have to enforce differently. But at this point it is entirely voluntary to take the vaccine. Of course, getting the vaccine helps provide you with protection. So please have an open mind when you consider it.
FAQ #42: December 4, 2020 – Containing Answers from December 2nd
December 5, 2020–Answers to Staff Questions on Employee Health and Safety, Supplies and PPE, Patient Care and Clinical, and HR Policies The following FAQs were adapted from questions submitted by VNSNY staff for the CEO Conference Calls hosted by Marki Flannery on Wednesday, December 2nd. Patient Care and Clinical Q. My question has to do with quarantine status. If the healthcare working or the PT has a family member that tests positive for the virus and is asymptomatic, what is the expectation for the PT or healthcare worker? The healthcare worker contacted the CERT team and was advised to go to work since the PT is negative with no symptoms. What is the expectation for the PT who has been exposed and is living with a positive case? Even if the PT dons PPE, isn’t the PT putting other patients at risk? A. Tony Dawson, Vice President for Quality and Customer Experience: So first, yes
FAQ #41: November 27, 2020 – Containing Answers from November 24th
November 27, 2020–Answers to Staff Questions on Employee Health and Safety, Supplies and PPE, and HR Policies The following FAQs were adapted from questions submitted by VNSNY staff for the CEO Conference Calls hosted by Marki Flannery on Tuesday, November 24th. Supplies, Masks and PPE Q. We have been instructed in the past to don PPE before entering the patient’s home. We are now late in the fall soon to enter the winter months and donning PPE outdoors will become impossible due to winter temperatures. Are we putting ourselves at increased risk of exposure to COVID by donning PPE after having entered the patient’s home? I guess I have to put my winter jacket in a separate garbage bag due to contact precautions? A. Tony Dawson, Vice President of Quality and Customer Experience: A couple of things. So the first thing is that we would want you to be wearing your mask and your
FAQ #40: November 19, 2020 – Containing Answers from November 17th
November 20, 2020–Answers to Staff Questions on Employee Health and Safety, Patient Care and Clinical, and HR Policies The following FAQs were adapted from questions submitted by VNSNY staff for the CEO Conference Calls hosted by Marki Flannery on Tuesday, November 17th. Patient Care and Clinical Q. Good morning since it was suggested to patients that the clinician can provide them with a mask, if they don’t have one will we be getting more than ten masks a week? A. Tony Dawson, Vice President for Quality and Customer Experience: So we have masks available. In fact, Sal Bastardi just gave out some masks this morning that we‘re going to distribute to the distribution centers. We got some donations of some nice cloth masks that we can give to you to give to patients to wear during their visits. And if you don’t have those, you can also give the patient a regular facemask. And we
FAQ #39: November 16, 2020 — Containing Answers from November 10
November 16, 2020–Answers to Staff Questions on Employee Health and Safety, Supplies and PPE, and HR Policies The following FAQs were adapted from questions submitted by VNSNY staff for the CEO Conference Calls hosted by Marki Flannery on Tuesday, November 10th. Supplies, Masks and PPE Q. After applying alcohol to my hands, I cough from the smell. Also alcohol dries out the skin. Is there another type of sanitizer that VNSNY can provide like a plant-based alcohol such as the GERMisept wipes that were once donated? If VNSNY would not stock an alternative, would VNSNY reimburse me for the purchase of an alternative product? A. We are able to provide products from the donations that we received but we are not able to stock alternatives. It becomes an administrative nightmare for us to purchase alternatives and provide them to staff. So that is not an option. We do have available those solutions that meet the CDC guidelines. If
FAQ #38: November 5, 2020 – Containing Answers from November 3rd
November 6, 2020– Answers to Staff Questions on Employee Health and Safety, Patient Care and Clinical, Supplies and PPE, and Return to Work The following FAQs were adapted from questions submitted by VNSNY staff for the CEO Conference Calls hosted by Marki Flannery on Tuesday, November 3rd. Employee Health and Safety Q. Is there any way we can get confirmation that our flu shot information was received and submitted correctly? I e-mailed mine in, but I have no idea if it was received and if I’m counted. A. Marian Haas, Chief Human Resources Officer: Because the person who asked this question uses Workday for their HR information and other information, you can check directly in Workday. Just search for your health services chart and that will provide you with a history of any testing or screening that you’ve had that had been submitted to VNSNY. So you should see your flu shot at the very bottom
FAQ #37: October 29, 2020 – Containing Answers from October 27th
October 29, 2020–Answers to Staff Questions Employee Health and Safety, Patient Care and Clinical, Supplies and PPE, HR Policies, and Return to Work The following FAQs were adapted from questions submitted by VNSNY staff for the CEO Conference Calls hosted by Marki Flannery on Tuesday, October 27th. Employee Health and Safety Q. Thank you for these calls. I am not sure if I missed this answer, but do we need to take the flu shot again? If we took the flu shot prior to the COVID-19 or the mandate by VNSNY, should I just provide proof? A. There is a different flu vaccine every year. And if you took a flu shot prior to the COVID-19 pandemic, that was for last year’s flu season. So you need to get a flu shot again for this year’s flu season. And provide proof that you have had a flu shot since it became available which was late
FAQ #36: October 22, 2020 – Containing Answers from October 20th
October 27, 2020–Answers to Staff Questions on Employee Health and Safety, Supplies and PPE, and HR Policies The following FAQs were adapted from questions submitted by VNSNY staff for the CEO Conference Calls hosted by Marki Flannery on Tuesday, October 20th. Employee Health and Safety Q. I already took my flu shot at my physician’s office. Where can I send my flu report? A. Marian Haas, Chief Human Resources Officer: I see the person who asked this question is an employee of VNSNY and uses our Workday system and our HRConnect system. So you can open a case in Ask HR. Attach your flu report to that case and send it off to HRConnect and we’ll get it right into your home health services file. Q. I attempted to get a flu shot in the Brooklyn office on Wednesday morning and was advised that the nurse wasn’t in. The staff couldn’t give a timeline as