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Happy Birthday, Lillian Wald! A Special Feature on How VNS Health’s Founder Helped Lead the Women’s Suffrage Movement
March 9, 2021–Today, as part of our Women’s History Month celebration, Frontline is honored to highlight VNS Health’s founder, Lillian Wald. Born on this day, March 10th, in 1867, Lillian became one of the most influential individuals of her time. Most people are familiar with her history as a ground-breaking social worker, public health nurse and settlement leader. In addition to her tireless efforts to provide accessible, in-home nursing care to the residents of New York City, however, Lillian was also a significant figure in the women’s suffrage movement as well as causes that improved the lives of children, immigrants and laborers. As the author of multiple articles championing the rights of women, Lillian was among America’s most vocal leaders in the fight to allow women to vote. In her essay “Arguments for Woman Suffrage,” she wrote, “I believe that men and women possess inherent rights to the franchise, and that discrimination on account of
March 2021 CHOICE Commendations
March 4, 2021–In the midst of the COVID-19 pandemic, VNSNY staff have demonstrated time and time again their ability to rise to the occasion and deliver an exceptional consumer experience. Here are excerpts from some of the numerous compliments we recently received from plan members thanking VNSNY CHOICE staff for a job well done. “Kind and Professional” The daughter of a CHOICE plan member called to thank Member Services Representative Christine Odom for an excellent job in assisting her mother, adding that Christine “took the time to explain all of the pertinent information regarding her mom’s request” while remaining “kind and professional.” Another CHOICE member phoned to praise Christine for listening, being professional and providing a solution to his concerns around a DME issue. “Professional, Humane and Nurturing” “Professional,” “humane,” “nurturing,” and “patient” were just some of the many words used by a CHOICE member to describe Member Services Representative Tyisha Austin