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OKR (Objectives and Key Results) Easy Reference Guide
June 1, 2021–In addition to the OKR foundational training and the OKR writing workshop that many of you have taken (or will take soon), we thought it would be useful to provide you with an easy reference guide on how OKRs will move us forward as an organization. 1. OKRs are a journey that we’re all on together. An OKR objective isn’t something that can be accomplished in a day or two—your OKRs are quarterly goals, and we will continue to revisit them over time. 2. OKRs allow us to be more focused both as employees and as an organization. They allow us to focus on a smaller number of key priorities, and also help ensure we’re aligned with our Mission; our 3 Core Values—Empathy, Agility, and Integrity; and our 5 enterprise-wide OKR objectives: Make leaps in our consumer experience so that we consistently exceed expectations Become the region’s employer of choice
“Who’s Your Nursing Hero?” Check Out This Special Nurses Month Slideshow!
May 28, 2021–At one point or another, we have all encountered someone who has inspired us in our work. So as National Nurses Month draws to a close, Frontline asked our VNSNY nursing staff to tell us about their own sources of inspiration— the individuals who motivated them as children, as nursing students, and now as health care providers. Below are some of the many responses sent in by VNSNY’s nurses from across the organization. Thank you all for sharing with us, and for touching the lives of so many of our patients, members and clients. Happy Nurses Month! If you’d like to contribute a hero, it’s not too late. Click here and we’ll add it to the slideshow.
VNSNY Commemorates Memorial Day: Hear What Memorial Day Means to Our VNSNY Veterans
May 26, 2021–On Monday, May 31st, America celebrates Memorial Day and honors those who have made the ultimate sacrifice for our country and our freedoms. In this special Memorial Day video, Frontline interviewed several VNSNY staff who are veterans and asked what Memorial Day means to them. To hear their moving tributes, click on the video below. In addition to this special Memorial Day video, we are also pleased to share the following poem by Robert Longley, which was adapted by Joe Vitti, Director of VNSNY’s Hospice Veterans Program.
Meet This Year’s Liota and Marren Award Winners!
May 25, 2021–As part of VNSNY’s ongoing Nurses Month celebration, the 2021 Liota and Marren Award winners have just been announced. Congratulations to the honorees, Collette Hendricks and Tameka McCabe, who were nominated by their VNSNY colleagues and selected by a committee of nursing leaders! Collette Hendricks, Psychiatric Nurse, Winner of the Marilyn Liota Award The Liota Award to Promote Cultural Diversity in Nursing Leadership, named after long-time VNSNY nurse and Queens Regional Vice President Marilyn Liota, is awarded each year to help an exemplary VNSNY nurse realize her or his leadership potential. The award provides a $1,500 scholarship for expenses related to nursing studies, continuing professional development, or communication/English language skills development. “I’ve always had compassion for people with mental illness.” Very early on during the COVID pandemic, when Zoom meetings were being held about pivoting to remote patient care during lockdown, Collette wouldn’t hear of it. “What’s going to happen
“30 Minutes with Dan” Celebrates National Nurses Month!
May 24, 2021–We’re pleased to bring you the May episode of “30 Minutes with Dan” — the video talk show hosted by VNSNY’s President and CEO Dan Savitt. This 30-minute monthly program is designed to be watched in one viewing or in multiple viewings — whichever works best for you. In this special Nurses Month episode that you won’t want to miss, Dan interviews VNSNY nurses Carmite Maurice, Amashika DaCosta, Erika Cingel, David Heron, Tiffany Blakney, and Fredlya Urena. From Central Park to Roberto Clemente Park in the Bronx, Dan travels the city to celebrate our nursing staff. To view, click here below! To watch more episodes of 30-minutes with Dan, click here.
Here They Are, the Most Recent Patient Letters and CHOICE Member Commendations!
May 21, 2021–Over 40 staff members are featured in the latest patient letters and CHOICE member commendations. Read them here. Click here to read the latest patient letters. Click here to read the most recent CHOICE member commendations. GREAT job, everyone! To read other Letters and Commendations from previous months, click here.
May 2021 CHOICE Commendations
May 21, 2021–In the midst of the COVID-19 pandemic, VNSNY staff have demonstrated time and time again their ability to rise to the occasion and deliver an exceptional consumer experience. Here are excerpts from some of the numerous compliments we recently received from plan members thanking VNSNY CHOICE staff for a job well done. “I Highly Recommend Them!” A CHOICE SelectHealth plan member left a heartfelt, 5-star review on Google for several CHOICE staffers who have assisted her since her initial referral to VNSNY. “After receiving a very attentive call from [Clinical Evaluation Manager] Matt Staggs yesterday, I felt prompted to write this review,” wrote the member. “I was referred to CHOICE SelectHealth by Northwell Health, and I came to them as someone facing homelessness and depression. It’s been six months since then and all my medical concerns have been addressed through VNSNY and Northwell in a very
Celebrating Nurses Month: Check Out These Long-Lost Photos of Early VNSNY Nurses!
May 17, 2021–As we continue our celebration of National Nurses Month, Frontline looks at this year’s theme, “Nurses Make a Difference,” through the lens of history. The fact is, VNSNY nurses have been making a difference in the lives of New Yorkers for 128 years. So what’s changed and what has stayed the same after all these years? A recent treasure trove of photos—featuring VNSNY nurses hard at work—gives us a hint! The National Institute of Health recently featured the online exhibition Outside/Inside:Immigration, Migration, and Health Care in the United States, which chronicles Lillian Wald’s efforts to support immigrants to New York City, starting with her creation of the Henry Street Visiting Nurse Service on New York’s Lower East Side—then the world’s largest immigrant neighborhood—in 1893. Wald realized how visiting nurses could play a crucial role in reducing death rates, helping immigrants adjust to life in the United States, and advocating for the
“What is one fascinating thing you’ve learned about your culture and something you’ve learned about another?”
April 28, 2021–To commemorate Celebrate Diversity Month, “Ask VNSNY” host Amery Moultry offers a short summary of the cultural diversity found in New York City, and then asks this question of employees from around the organization. To hear their responses as well as Amery’s tips on how you can celebrate cultural diversity month, click here below.