Orlando Tsang and Melissa Henry: Cultural Market Development Promotions

Orlando Tsang has been promoted to Manager, Cultural Market Development. In this role, Orlando will provide the “One VNSNY” experience to our key community providers with his deep understanding of the Asian physician markets and his extensive knowledge in all of VNSNY’s offerings. Orlando joined VNSNY in September 2009 as the Asian Program Account Manager, Business Development and transitioned in January 2018 to the role of MLTC Partnership Account Manager, CHOICE Health Plans. Prior to joining VNSNY, Orlando had played various roles in at the Chinese American Independent Practice Association, Neighborhood Health Providers, and Wellcare. Orlando is passionate about serving the Chinese communities and was a frequent radio station guest speaker on hospice care in Hong Kong.

Melissa Henry has been promoted to Director of Operations for the Cultural Market Development Team. Melissa joined VNSNY in April 2019 as the Community Relations Manager in Government Affairs. During Melissa’s time in Government Affairs, she spearheaded the establishment of the Community Collaborations initiative, which is a strategic platform for VNSNY business lines and programs to work cohesively to engage the communities we serve. In her new role, Melissa will advance the work of Cultural Market Development beyond the Chinese communities to support VNSNY’s business and mission-based objectives, including leveraging the Community Collaborations platform to help address health disparities and engage communities we serve. Prior to joining VNSNY Melissa worked in various community and public relations roles across the NYC Health + Hospitals system.