Enterprise
Check Out the Latest “VNSNY in the News” Media Highlights!
May 6, 2022–RNs Ruth Caballero and Philip Leon Explain Why Home Health Matters in Manhattan Voice With National Nurses Week in full-swing, VNSNY RNs Ruth Caballero and Philip Leon were featured in a new piece published in Manhattan Voice, “Six Things You Might Not Know About Home Health Care Nurses.” Above all, the message they share is that home nursing is extremely fulfilling for those in the field, but also for the patients too. Read the whole piece here! Manhattan Voice is the #1 source for local news and health tips covering Manhattan. This article also ran in the online and print versions of Your Health Voice, Bronx Voice and Queens Voice for a total print circulation of 40,000 and 47,520 unique visitors per month. VNSNY Home Health Aide Geraldine Singleton on the Importance of Bringing Joy to Homebound Seniors VNSNY’s Senior Vice President of Partners in Care, James Rolla shares an
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Catch the October Edition of “30 Minutes with Dan”— Our 10th Episode!
October 26, 2021–Fall is here, and so is our 10th installment of “30 Minutes with Dan”! In this episode, President and CEO Dan Savitt travels the city to chat with staff about what it takes to create an exceptional employee experience. You’ll hear engaging discussion with employees from throughout the organization, including VP of Strategy, Performance and Innovation Brent Flack-Davison, Partners in Care Customer Service Coach Alexandra Duma, and Education Manager Nanette Hernandez. You’ll also get to know two new faces to VNSNY, as EVP and Chief People Officer Tracy Dodd and Director and HR Business Partner Sandra-Smith Edwards along with Andrew Wise, VP of Talent Management and Organizational Development, all sit down for an HR roundtable with Dan. Click below to watch the latest episode! And here’s the “On the Go!” version of “30 Minutes with Dan.” We’ve broken out the October episode into short segments so you can watch it
VNSNY Celebrates Filipino American History Month!
October 21, 2021–Filipino American History Month commemorates the first recorded presence of Filipinos in the continental United States, which occurred on October 18, 1587. Known as “Luzones Indios” at the time, these 16th-century Filipinos crossed the ocean on a Spanish galleon and came ashore in what is now Morro Bay, California. The U.S. Congress recognized October as Filipino American History Month in 2009. Today, there are over 4.2 million Filipinos in the USA, making them one of the largest Asian American populations in the nation. In the US, one in 20 nurses was trained in the Philippines! VNSNY proudly counts many Filipino Americans among our patients, clients and plan members, as well as our staff. We recently reached out to a number of employees across the organization to hear what Filipino American History Month means to them. Emil Bergado, Senior Physical Therapist, VNSNY Home Care, Queens Branch 2 “The dream of many physical
Look Who Just Got Their Flu Shot!
October 19, 2021–Flu season is approaching fast, which is why VNSNY President and CEO Dan Savitt didn’t hesitate to get his annual flu vaccination. He’s shown here receiving the shot last week from VNSNY Health Services nurse Marjorie Bryan-Abbenseth at VNSNY’s 220 East 42nd Street office, where free flu shots are available for staff on select days during October, November and December. You can also get a free flu shot Mondays through Fridays throughout the fall at Partners in Care’s 245 East 41st Street office and on targeted dates at our Nassau and Westchester offices—or use a voucher to get a free shot at Walgreen’s/Duane Reade or CVS pharmacies. “For me, being vaccinated against the flu is critical,” says Dan. “It protects my own health, and also means I won’t be spreading the flu to others. These days, with COVID-19 still prevalent, having that protection is more important than ever!” All VNSNY and
VNSNY’s Anti-Racism Council (ARC) Reaches One-Year Milestone
October 18, 2021–September marked the one-year anniversary of VNSNY’s Anti-Racism Council. In twelve short months, ARC’s 100-plus members have made significant strides towards implementing practices and projects that combat racism and promote diversity and inclusiveness in the VNSNY workplace and in the communities VNSNY serves. ARC was organized over the summer of 2020 in the wake of George Floyd’s murder and the subsequent social unrest. To set an agenda for the employee advisory group, staff volunteers met in listening sessions to discuss their experiences with racism within VNSNY and elsewhere. A core leadership team and enterprise-level anti-racism strategies were in place by the fall. In the months that have followed, ARC has made tremendous strides. It introduced VNSNY’s first organization-wide diversity training and first workforce diversity and inclusion survey. It also released the first video version of the annual Equal Employment Opportunity Policy, which was directed by and features ARC members. It
Announcing a New Neighborhood Video Series — “Neighborhood Spotlight”!
October 8, 2021–We’re excited to bring you the first episode of “Neighborhood Spotlight.” In this new video series, VNSNY President and CEO Dan Savitt spotlights the care that VNSNY provides in different communities within our VNSNY service area. From Bayside to Bay Ridge, Chinatown to Levittown, Dan will be traveling to all corners of New York City and beyond, talking to staff about how we touch many different lives in many different neighborhoods. In this debut episode, Dan visits Southwest Bronx to talk to Nurse-Family Partnership RN, Lynda Williams — as well as a young NFP mother from the community. Click below to watch the video! To see more Neighborhood Spotlight videos, click here.
Do You Have a Favorite Family Recipe that Represents Your Unique Cultural Heritage?
October 4, 2021–Announcing the VNSNY Multicultural Cookbook! There’s something delicious (and fun) cooking up at the Anti-Racism Council (ARC): a cookbook celebrating delicious foods from across New York City’s many different cultures—featuring recipes submitted by VNSNY staff. ARC is especially interested in hearing about any healthy recipes in your family’s recipe collection. The brainchild of the Anti-Racism Council’s Celebration Committee, the cookbook will ultimately be a digital holiday gift from the ARC to VNSNY staff. “This seemed like a perfect, all-inclusive way to engage all the employees, and to celebrate the multitude of different cultures represented at VNSNY,” says Melissa Henry, Community Relations Manager, who’s spearheading the project together with Veronica Torres, Community Relations Coordinator, Government Affairs, and Alyson Roberts, Manager, IT Care Management Products. The cookbook idea was sparked by a favorite childhood memory of Alyson’s. “When I was in school, we used to have multicultural days, when all the kids
Catch the September Episode of “30 Minutes with Dan”!
September 27, 2021–In this brand-new episode that’s just been posted, CEO Dan Savitt celebrates National Rehabilitation Awareness Week and National Hispanic Heritage Month, and participates in an engaging roundtable discussion withChief Experience Officer Michael Bernstein, Vice President of Consumer Experience Chad Ghastin, and Physical Therapist Billy Campbell. Plus, Dan travels the city to meet and chat with staff, including Gil Esteban (Physical Therapist serving Washington Heights), Gigi Harris (Occupational Therapist serving the South Bronx), and Tara Hantman (Speech Language Pathologist who provides speech therapy to children in Manhattan). To view the September episode, click here below! And here’s the “On the Go!” version of “30 Minutes with Dan.” We’ve broken out the September episode into short segments so you can watch it on the go! That’s a Fact Around with Dan with PT Gil Esteban and OT Gigi Harris Roundtable Discussion on Consumer Experience High-5
Good Samaritan Story: VNSNY Hospice Nurse Saves the Day
September 17, 2021–On a stifling Tuesday earlier this summer, Lisa* was looking forward to a late breakfast with her friend Alice* on the Upper East Side. They had only walked a block when Alice started feeling very woozy and in danger of passing out. “Alice couldn’t take the heat and couldn’t make it another step. We were right near an Italian restaurant with outdoor seating, so I sat her down and got her some juice, but she wasn’t getting any better,” says Lisa. “We were only a block away from her home but she wouldn’t have been able to walk back, and we couldn’t get a taxi. She absolutely refused to let me call for an ambulance or to go to the ER—and when Alice is adamant about something, she’s adamant!” Lisa was feeling increasingly desperate. Just then, as if on cue, help materialized—in the form of VNSNY Hospice nurse Vidya Hosein-Anderson,
A Day in the Life: Cristiana Coronado — Supervisor, Customer Care Center, CCSS
September 8, 2021–Welcome to “A Day in the Life”—a new Frontline series that follows staff members from different areas of VNSNY as they go through a typical day at work. Contact Center Shared Services (CCSS) representatives often provide the first direct contact that many current or potential consumers have with VNSNY. Just a few minutes on the phone can have a dramatic impact, coloring a consumer’s entire experience with the organization. A good call addresses questions, solves problems, and makes the caller feel valued and heard. A less than stellar one risks doing the exact opposite. An eight-year VNSNY veteran, Cristiana Coronado supervises a team of 20 agents at Contact Center Shared Services (CCSS), VNSNY’s center for responding to consumer inquiries and issues within its various lines of business. “This department is 24/7, and we are the frontline of the organization,” Cristiana explains. “Consumers might need to know an estimated time of arrival