Reaching Even More Vulnerable New Yorkers Across New York State

June 4, 2024–Here is the latest in our series, “Objectives in Action.” Each month, we feature a team from across the organization that’s working to make one of our 4 Top Company Objectives a reality. Today we feature our Health Plans team. Top Company Objective: Lead New York State in integrated long-term care (VNS Health Total) Team: Health Plans The opportunity: VNS Health is looking to grow its integrated health plan, VNS Health Total, available to New Yorkers eligible for Medicare, Medicaid, and MLTC (long term services and supports). We are actively expanding our service area to include additional counties in Upstate New York. Our Total product became available in July 2023 in Albany, Rensselaer and Schenectady Counties; it will also be offered in the fall to residents in Erie (Buffalo) and Monroe (Rochester) Counties for 2025, pending DOH approval. The existing footprint of our MLTC plan now extends to over thirty-five

Improving Hospice Quality of Care by Supporting and Empowering Families

April 30, 2024–Here is the latest in the series, “Objectives in Action.” Each month, we’ll feature a team from across the organization that’s working to make one of our 4 Top Company Objectives a reality. Next up, our Hospice Care team. The VNS Health Hospice Care team has a challenging pair of Objectives: To lead the New York City hospice market in quality and improve the financial sustainability of our Hospice program. By making this happen, the team will also be helping VNS Health achieve our Top Company Objective of bringing our operating margins and cost structure in line with the rest of the industry. Here’s the story behind the many exciting patient-centered initiatives the Hospice team has launched to achieve their Objectives and support and empower families, all with an eye towards improving quality of care. The situation: The goal of hospice care is to have a patient remain comfortable and

When Listening Turns to Action

March 26, 2024–Here is the latest in the series, “Objectives in Action.” Each month, we’ll feature a team from across the organization that’s working to make one of our 4 Top Company Objectives a reality. Next up, our Home Care team. Top Company Objective: Make our field-based roles the obvious choice for top talent. Team: VNS Health Home Care The situation: Newly hired home care clinicians were feeling overwhelmed and unsupported when they started working at VNS Health and, as a result, many were leaving the organization after just a few months. As if that’s not challenging enough: Additionally, due to the nationwide clinician shortage, longtime VNS Health clinicians have had to take on more caseloads and were experiencing burnout. Top Company Objective in action: To help improve the work experience for both new and longtime team members, the Home Care team has been holding frequent listening roundtables with field clinicians

Objectives in Action:
“No Medicaid? No Problem!”

February 20, 2024–Welcome to our new series, “Objectives in Action.” Each month, we’ll feature a team from across the organization that’s working to make one of our 4 Top Company Objectives a reality. First up, our Health Plans’ Medicaid Operations team. Top Company Objective: Lead New York State in integrated long-term care (MAP) Team: Medicaid Operations The situation: About one-third of the people who apply to our two Medicaid long-term care plans—Managed Long Term Care (MLTC) and Total (our Medicaid Advantage Plus, or MAP plan)—have errors or lapses in their Medicaid coverage that need to be fixed before they can enroll. As if that isn’t challenging enough: Processing the paperwork and getting state approval to enroll someone into a plan was taking a long time—79 days on average. Top Company Objective in action: To address these issues, the Medicaid Operations team, which is part of the Health Plans’ Medicaid Eligibility Unit (MEU) and consists

See How Team Members Are Working to Achieve Our 4 Top Company Objectives by 2026!

February 7, 2024–In this latest Strategic Plan video, VNS Health team members from across the organization are turning words into action to help make the our 4 Top Company Objectives a reality in 2026. Watch your colleagues here below:

Why Our 4 Top Company Objectives for the Next 3 Years Are So Important

January 22, 2024–By now, everyone at VNS Health should be familiar with what we want the organization to look like in 3 years. If we are successful, by 2026, VNS Health will: But how do we make this success a reality in just 3 years? That’s where our 4 Top Company Objectives come in. They’re a key part of our Strategic Plan, designed to help us achieve our vision by giving us focus. Here’s a quick look at these four Objectives and why they’re so important to our mission. Why it matters: When it comes to extending our mission by doubling the number of people in our care to 100,000, enrolling more members into VNS Health Total, our MAP (Medicaid Advantage Plus) plan, will be essential in getting us there. Here’s why: MAP plans are the gold standard for enabling low-income New Yorkers with long-term care needs to live, age and heal

Video Introducing VNS Health’s Three-Year Strategic Plan!

December 20, 2023–Every 3 years, VNS Health refreshes its Strategic Plan, with the goal of driving our mission forward and providing a clear vision for the years ahead. We’re now at that point in time. In this short 3-minute video, CEO Dan Savitt introduces VNS Health’s new 3-year Strategic Plan, outlining our vision and main goals, as well as the strategic pillars that will guide us. To learn more about our 3-year Strategic Plan – and how it involves all of us – please click on the screen below.

VNS Health 3-Year Strategic Plan

Powerpoint Detailing the Full VNS Health 3-Year Strategic Plan

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