Enterprise
Check Out the Latest “VNSNY in the News” Media Highlights!
May 6, 2022–RNs Ruth Caballero and Philip Leon Explain Why Home Health Matters in Manhattan Voice With National Nurses Week in full-swing, VNSNY RNs Ruth Caballero and Philip Leon were featured in a new piece published in Manhattan Voice, “Six Things You Might Not Know About Home Health Care Nurses.” Above all, the message they share is that home nursing is extremely fulfilling for those in the field, but also for the patients too. Read the whole piece here! Manhattan Voice is the #1 source for local news and health tips covering Manhattan. This article also ran in the online and print versions of Your Health Voice, Bronx Voice and Queens Voice for a total print circulation of 40,000 and 47,520 unique visitors per month. VNSNY Home Health Aide Geraldine Singleton on the Importance of Bringing Joy to Homebound Seniors VNSNY’s Senior Vice President of Partners in Care, James Rolla shares an
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Black History Month at VNSNY: Edith Carter, VNSNY’s Second African American Nurse
February 12, 2020–This article is part of our coverage of Black History Month. To read Marki Flannery’s account of Elizabeth Tyler, VNSNY’s first African American nurse, click here. In her email earlier this week saluting Black History Month, VNSNY President and CEO Marki Flannery related the story of VNSNY’s first African American nurse, Elizabeth Tyler, and how Elizabeth helped found the Stillman House Settlement—a branch of VNSNY (known then as the Henry Street Settlement Visiting Nurse Service) on Manhattan’s West Side. The ground-breaking creation of the Stillman House is also the story of another pioneering African American nurse, Edith Carter. Edith joined VNSNY in the spring of 1906, three months after Elizabeth Tyler’s arrival, to assist Elizabeth in caring for residents of Manhattan’s San Juan Hill neighborhood. Stretching from the West 50s up through the West 60s and from Eighth Avenue/Central Park West to the Hudson River, this diverse community was home
VNSNY Salutes the Lunar New Year!
February 5, 2020–Welcome to the Year of the Rat! This year’s Lunar New Year celebration officially began on January 25th, and staff members across the organization have been recognizing the holiday in their own way. The VNSNY festivities include two official celebrations: On January 23rd, VNSNY’s Chinatown Community Center held a Lunar New Year event for VNSNY’s Chinese-speaking hospice team members and a number of community partners… and the Center is hosting a Lunar New Year Celebration and Open House on Wednesday, February 12th from 10 a.m. to 2 p.m. that will be open to the public. We’ve also created an animated VNSNY display for the screens at our 220 East 42nd Street office. See it by clicking on the video below. Celebrate The Year of the Rat by Taking Our Lunar New Year Quiz 1) The Lunar New Year is celebrated for… a) One full month b) 15 days c) Just one
You’ve Heard About the Coronavirus Outbreak — Here’s What You Need to Know About It
January 28, 2020–Since the first reports appeared in late December that a new type of human coronavirus, 2019-nCoV, was active in the city of Wuhan, China, over 100 people have died from the flu-like virus—most of them over 60 or with preexisting illnesses. During that time, the coronavirus has infected thousands of people in China and has also spread to other countries, including the U.S., where five cases have been identified so far. The virus does not pose a major threat to the U.S. at present. A CDC spokesman noted on Monday, January 27th that “2019-nCoV is not spreading in the U.S. at this time. CDC continues to believe the risk to the U.S. public is now low.” At the same time, we urge all VNSNY employees to take precautions. We will continue to update you on the situation as it develops. Meanwhile, the following Q&A will help explain what you can
Read All About It! 2019 Was a Banner Year for VNSNY Media Coverage
January 26, 2020–From VNSNY CHOICE to Home Care, Partners in Care to Hospice, it was a tremendous year for positive news stories about the organization. The New York Times, the Washington Post, the Amsterdam News, GoodMorningAmerica.com, Today.com, BronxNet TV… If you saw a great news story about the Visiting Nurse Service of New York during the past year, you’re not alone. Altogether, VNSNY had 500 positive media placements in 2019. That figure, which is almost double our media coverage of five years ago, included numerous appearances in national publications and major network television broadcasts, as well as frequent coverage by the local media in VNSNY’s service areas. When you factor in the potential audience for each of these placements, it all adds up to hundreds of millions of opportunities for members of the public to view a press article, Internet post or video segment about VNSNY over the past calendar year! “VNSNY
Find Out What’s Happening… News Briefs from Around VNSNY!
January 22, 2020–Welcome to January’s “News Briefs from Around VNSNY”—a Frontline feature that provides brief updates on recent news and events across the organization. If you have a news brief you’d like to be considered for an upcoming edition, please click here. New IT Help Desk Goes Live! VNSNY’s IT Department launched its new IT Support Service Desk on January 16th. Managed by Unity BPO, the new Service Desk has staff available to answer phone inquiries 24 hours a day. The hotline number remains the same—212-290-3555—and now includes a dedicated phone prompt for people to reset their passwords, as well as prompts for Workday access assistance and HomeCare HomeBase support. There is also a new online Self-Service Portal for staff to enter their own IT help request tickets, which can be accessed through the existing “IT Service” link on the VNSNY Intranet Home Page. For a guide on how to use the new IT Self-Service
’Tis the Season for Holiday Contests!
December 20, 2019–In the past couple of weeks, there’s been a flurry of holiday contests at 220 East 42nd Street. VNSNY Home Care held a holiday baking contest, Population Health and CHOICE each held an ugly holiday sweater contest, and MDO Orders had a holiday decorations contest. And we’ve got photos of each contest below! Has your department held a holiday contest that you’d like to share photos of? Please send them along to Frontline. Be sure to include the name of your holiday contest as well as the winner or winners.
VNSNY in 2019 — The Year in Review!
December 18, 2019–It’s been an amazing year at VNSNY, filled with many important accomplishments! Here are some highlights of the past 12 months—plus article links for those who want to take a deeper dive into the year that was! JANUARY Marki Flannery is named one of NYS’s 50 most influential people in health care. Marki’s presence on City & State’s first-ever list of New York State’s 50 most influential people in health care outside of government reflects VNSNY’s strong reputation as a leading New York State healthcare provider and payer. CHOICE Health Plans sets new-enrollment record. In what will be a big year for CHOICE, CHOICE MLTC enrolls 1,139 new members for the months of December and January and CHOICE Total gains 530 new members in that same period—setting new-enrollment records for both plans. Gender affirmation post-op home care initiative becomes stand-alone program. VNSNY’s Gender Affirmation Program provides specialized home nursing and
Happy Holidays from Marki Flannery, as She Shares VNSNY’s 2019 Highlights in this Special Holiday Video!
December 18, 2019–It’s been quite a year! From the launch of our new care management organization, Care 360° Solutions, to the robust growth of our other provider programs and CHOICE Health Plans, VNSNY continued to raise the bar in 2019. In this special holiday video, President and CEO Marki Flannery reviews the highlights of the past 12 months and offers her own message of thanks to everyone at VNSNY for making this a year to remember!
Coming this January: A New and Improved IT Help Desk!
December 4, 2019–New Help Desk for IT Support Is Just One of Many Technology Enhancements in the Works Feedback from staff is critical to the process of improving the way we at VNSNY work and the resources we rely on to get our jobs done. At VNSNY Cafés, CHOICE Town Hall meetings and through our Employee Engagement surveys, we heard repeatedly that the difficulty in getting IT support from the Help Desk was frustrating. Our IT department responded! As of January 16th, when you contact the IT Help Desk by phone or through the Intranet, you’re going to notice a vastly improved service—starting with speedier phone pickups, even when demand is heavy. The company Unity BPO is taking over the staffing of VNSNY’s IT Help Desk. With this new partner in place, staff members’ calls will be answered more quickly and their IT issues will be resolved faster. “The result will be