Check Out the Latest VNSNY in the News Media Highlights!

May 6, 2022–RNs Ruth Caballero and Philip Leon Explain Why Home Health Matters in Manhattan Voice With National Nurses Week in full-swing, VNSNY RNs Ruth Caballero and Philip Leon were featured in a new piece published in Manhattan Voice, “Six Things You Might Not Know About Home Health Care Nurses.” Above all, the message they share is that home nursing is extremely fulfilling for those in the field, but also for the patients too. Read the whole piece here! Manhattan Voice is the #1 source for local news and health tips covering Manhattan. This article also ran in the online and print versions of Your Health Voice, Bronx Voice and Queens Voice for a total print circulation of 40,000 and 47,520 unique visitors per month. VNSNY Home Health Aide Geraldine Singleton on the Importance of Bringing Joy to Homebound Seniors VNSNY’s Senior Vice President of Partners in Care, James Rolla shares an

Impact Challenge Update: Six Months Later, Here’s How the Five Final Round Teams Are Doing

April 25, 2022–Last year, VNSNY held its first-ever VNSNY Impact Challenge. The competition culminated in a final round last September, where five teams of VNSNY employees from across the organization presented their proposals on how to address a health disparity in the community to an expert panel. To view the video of the final round VNSNY Impact Challenge presentations, click here. In the end, the panel was so impressed by all five VNSNY Impact Challenge presentations that they decided to provide funding to each team. Since then, the VNSNY Impact Challenge team members have been working to make their ideas a reality. So how are the five teams doing with their health disparity proposals? Click on the links below for an update on each team’s progress to date: Expanding VNSNY’s Nurse Residency to Serve Health Care Needs in the Bronx Delivering Medical Nutrition Therapy to Bedbound New Yorkers Connecting Low-Income Seniors with

VNSNY Celebrates National Volunteer Week

April 18, 2022–Sending heartfelt thanks to our generous volunteers and volunteer interns! In 1957, Martin Luther King, Jr. told an audience in Montgomery, Alabama: “Life’s most persistent and urgent question is: What are you doing for others?” This inspirational call to action speaks to the spirit of National Volunteer Week (April 17-23), as we recognize the millions of volunteers around the nation who are answering Dr. King’s question through their generosity and actions. This week, VNSNY celebrates the 351 volunteers who supported our mission by donating their services to programs throughout the organization in 2021, providing a total of 21,570 service hours—valued at $615,608—over the past year. Our volunteers also brought in $95,229 to VNSNY through their fund-raising efforts in 2021, donated PPE worth $263,718 to the organization, and gave the equivalent of $40,280 in other gift-in-kind donations. “Volunteers are crucial to VNSNY. Last year in particular, they showed incredible diligence, generosity,

Introducing VNS Health: A New, Short, Animated Video That Brings It to Life!

April 5, 2022–On May 18, all parts of the VNSNY organization will unite under a new name and brand: VNS Health. This 3-minute video explains the meaning behind our new brand and how it will help us improve the experience for our patients, members and clients. To watch, click below. For more information about VNS Health, please go to the VNSNY intranet page or the HHA Resource Center.

VNSNY In the News – March 2022

March 31, 2022–VNSNY Media Placements for March 2022 Medium Features VNSNY’s Arthur Fitting on Zero Discrimination Day Medium featured LGBTQ+ Program Director Arthur Fitting in an article titled “On Zero Discrimination Day, Every LGBTQ+ Community Member Needs to Count.” The piece offers Arthur’s insight into the history of the day, and also explains how VNSNY’s LGBTQ+ Care Type delivers safe, effective and patient-centered care to the LGBTQ+ community. Click here to read the article! Medium serves as an open platform where over 100 million readers come to find insightful and dynamic thinking. Their expert and undiscovered voices alike dive into the heart of any topic and bring new ideas to the surface. Their purpose is to spread these ideas and deepen understanding of the world. Medium has 164,000,000 unique visitors per month. New York City Patch Features VNSNY’s LGBTQ+ Care Type and Program Director Arthur Fitting New York City Patch highlighted the

“Inside Keith Patterson’s Head” Episode 3: Financial Forecasting — Difficult to See, Always in Motion Is the Future!

March 28, 2022–In Episode 1, Chief Financial Officer Keith Patterson demystified VNSNY’s financial numbers. In Episode 2, Keith explained the key forces at play in VNSNY’s financial growth. And now, in Episode 3, Keith focuses on financial forecasting — difficult to see, always in motion is the future. To watch Episode 3, click here below. To watch previous episodes, click here.

9 Things You May Be Surprised to Know About VNSNY’s IT Service Desk Team

March 25, 2022–Is your PC loading slowly or not at all? Is an application rejecting your credentials? Did the dog eat your tablet’s charging cord? (We’re not kidding—see #6 below.) For these problems and countless more, you know where to go for help: VNSNY’s IT Service Desk, reachable through their phone hotline at 212-290-3555—where you can talk to a live human being 24/7, 365 days a year—or through the Self Service Request Portal. While there’s a good chance you’ve contacted them at least once, here are nine things you may not know about the Service Desk: 1) The IT Service Desk gets about 4,000 calls a month, with Monday and Tuesday the busiest days and 7 a.m. to 10 a.m. the busiest times. Last year, 85% of calls made to the IT Service Desk were answered within 60 seconds. 2) The IT Service Desk is able to resolve 88% of callers’ issues

Meet Our Newest Lean Six Sigma Green Belts!

March 22, 2022–The Participants in VNSNY’s Second Lean Six Sigma Course Tackle Continuous Care Optimization, Hospitalization Rates, Capacity Constraints, and Turnaround Time VNSNY is now in its second year working with Lean Six Sigma—a set of management tools used by organizations worldwide to help them operate more efficiently and improve the quality of their services and products. Building on last year’s inaugural program, Tony Dawson, Senior Vice President of Quality and Performance Improvement, recently took another 20 team members through a six-month course that prepared them to become certified as Lean Six Sigma Green Belts. “Implementing a problem-solving tool like Lean Six Sigma improves processes throughout the organization,” says Tony. “At the same time, VNSNY team members learn critical thinking and managerial skills as they develop solutions to complex issues that will ultimately improve the customer experience for our patients, members and clients.” With participants from across VNSNY, the Lean Six Sigma

9 Things You May Be Surprised to Know about Social Work and Our More Than 445 Social Work Team Members

March 21, 2022–March is National Social Work Month—a fitting celebration of the vital work that our social work team members do all year long. To celebrate, here are 9 things about social work and VNSNY’s social work team members that may surprise you. 1) Social work is one of the fastest growing careers in the United States. According to the U.S Department of Labor Bureau of Labor Statistics, the need for social workers is expected to grow significantly over the next decade, especially in the areas of gerontology, home health care, substance use, private social service agencies, and school social work. There were more than 715,000 social work jobs in 2020, and the profession is expected to grow by 12 percent by 2030. 2) Social workers play an overarching role in their clients’ lives. One common misconception about social workers is that their role is limited to connecting people with community resources

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