The Transition to VNS Health Continues: All Employee Email Addresses Will Become @vnshealth.org on October 22!
As we announced prior to our rebrand launch in May, all @vnsny.org email addresses will be changing to @vnshealth.org. The IT team plans to make this change on Friday, October 21 starting at 6:00 p.m and have it completed by 9:00 a.m. on Saturday, October 22.
Here’s what you need to know:
- Any email sent to your @vnsny.org email address after the October 22 transition date will still be delivered to your new @vnshealth email address. So if someone emails you at your old @vnsny.org email address after October 22, you will still receive it.
- All of your past @vnsny.org emails that are saved in your Outlook will remain in your email folders. There are no plans to delete any of your past @vnsny.org emails.
- Your sign-on ID will also be changing to @vnshealth.org. As of October 22, anytime you need your ID to sign-on to an application where you used [email protected] you will now need to use [email protected].
And here’s what you need to do:
When you finish work for the day on Friday, October 21, please completely shut down all of your VNS Health electronic devices. This includes laptops, tablets, iPhones, etc.
IT will begin the transition to @vnshealth.org at 6 p.m. on Friday, October 21. If you finish work prior to 6 p.m., please shut down your VNS Health electronic device(s) at this time. If you work after 6 p.m. that Friday, please be sure to shut down your devices when you end work for the day. If you forget to shut down your device(s) that Friday, please shut them down before you start work on them again.
You can restart your electronic device(s) any time after 9 a.m. on Saturday, October 22. Please follow the prompts after you restart. Or see the instructions below:
- For instructions on restarting an iPhone, click here.
- For instructions on restarting a tablet, click here.
- For instructions on restarting a laptop, click here.
If you need IT help during this transition, the IT Service Desk will be standing by to assist you. Just call 212-290-3555 and select Option 4.
We’ve also developed a series of helpful @vnshealth.org FAQs to answer questions you may have. You can view these FAQs by clicking here.
If you work with external partners (such as physician offices, hospitals, vendors, government officials, and donors), please inform them that we’ve changed our email addresses. This will help ensure that your emails don’t go into their spam folders. For an example of a message you can send to partners, click here.
There will be more information to come, but for now, please mark your calendars for Friday, October 21 at 6:00 p.m. And don’t worry that you might forget to shut down your computer that day — IT will be sending out regular communications in the days leading up to our @vnshealth.org transition.
