August 4, 2020–As COVID-19 took over our lives last spring, the world stood up and took notice of a new set of heroes—the doctors, nurses, and other health professionals who bravely battled the virus on the front lines. Fewer people, however, are aware of the tremendous efforts of another set of heroes: the nation’s dedicated home health aides (HHAs), and the equally dedicated HHA supervisors who support them. At Partners in Care, home to 7,000 home health aides, the COVID-19 pandemic meant these supervisors had to help their HHAs deal with daily concerns around going into the community and risking exposure to the coronavirus, in addition to their normal tasks of managing their HHAs’ work status and schedule. “When the pandemic hit, we lost a lot of aides. Many were too scared to work, and some of them got sick,” says Shama Barrett, Manager, Certified Bronx/Queens Choice Unit, who 16 Partners in