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Watch This “VNS Health in Action” Report About a New HR Training “Experience” That Benefits Us All!
September 30, 2022–“VNS Health in Action” reporter Charity Schubert interviews team members who just participated HR’s new interactive Leading People & Culture training experience for people leaders. Word on the street is that it was very empowering: it helps you to be the best possible people leader you can be – which benefits all team members! Watch this short, 4-minute video here to find out how this unique training opportunity might benefit you!
12 Things You May Be Surprised to Learn About Fundraising and Development at VNS Health
September 20, 2022–Meet the Development team! From outreach to donors and foundations throughout the year, to planning and putting on the annual VNS Health Benefit Gala in the fall and the Golf Classic in the spring, the VNS Health Development team raises money to help fund our Community Impact programs that address health disparities in the communities we serve. These include our Veterans program, the Chinatown NNORC and Community Center, Hospice Care, Nurse-Family Partnership, Behavioral Health, LGBTQ+ Outreach, and charitable care for those who are either under- or uninsured. (To learn more about VNS Health’s Community Impact programs, click here. ) Here are 12 things you may be surprised to learn about the VNS Health team that raises money to support our Community Impact programs: 1. The Development team raises millions of dollars each year, which benefits tens of thousands of vulnerable New Yorkers. In 2021, VNS Health—together with donors, community partners
Marie Danieli, Risk Manager, Enterprise Risk Management
July 13, 2022–We are excited to announce that Marie Danieli has joined VNS Health in the position of Risk Manager. Marie holds a Master’s degree in Enterprise Risk Management from Columbia. She has extensive experience both in the field of research and working for not-for-profits, most recently at United Way and the Anti-Defamation League. At VNS Health, Marie will support the Enterprise Risk Management Program, including our annual risk-assessment process. Another notable role for Marie will be to support the roll-out of our Governance Risk & Compliance (GRC) software system, which is scheduled to begin implementation in mid-August. Please join us in welcoming Marie to the VNS Health Team!
“Inside Keith Patterson’s Head” Episode 3: Financial Forecasting — Difficult to See, Always in Motion Is the Future!
March 28, 2022–In Episode 1, Chief Financial Officer Keith Patterson demystified VNSNY’s financial numbers. In Episode 2, Keith explained the key forces at play in VNSNY’s financial growth. And now, in Episode 3, Keith focuses on financial forecasting — difficult to see, always in motion is the future. To watch Episode 3, click here below. To watch previous episodes, click here.
9 Things You May Be Surprised to Know About VNSNY’s IT Service Desk Team
March 25, 2022–Is your PC loading slowly or not at all? Is an application rejecting your credentials? Did the dog eat your tablet’s charging cord? (We’re not kidding—see #6 below.) For these problems and countless more, you know where to go for help: VNSNY’s IT Service Desk, reachable through their phone hotline at 212-290-3555—where you can talk to a live human being 24/7, 365 days a year—or through the Self Service Request Portal. While there’s a good chance you’ve contacted them at least once, here are nine things you may not know about the Service Desk: 1) The IT Service Desk gets about 4,000 calls a month, with Monday and Tuesday the busiest days and 7 a.m. to 10 a.m. the busiest times. Last year, 85% of calls made to the IT Service Desk were answered within 60 seconds. 2) The IT Service Desk is able to resolve 88% of callers’ issues
Meet Our Newest Lean Six Sigma Green Belts!
March 22, 2022–The Participants in VNSNY’s Second Lean Six Sigma Course Tackle Continuous Care Optimization, Hospitalization Rates, Capacity Constraints, and Turnaround Time VNSNY is now in its second year working with Lean Six Sigma—a set of management tools used by organizations worldwide to help them operate more efficiently and improve the quality of their services and products. Building on last year’s inaugural program, Tony Dawson, Senior Vice President of Quality and Performance Improvement, recently took another 20 team members through a six-month course that prepared them to become certified as Lean Six Sigma Green Belts. “Implementing a problem-solving tool like Lean Six Sigma improves processes throughout the organization,” says Tony. “At the same time, VNSNY team members learn critical thinking and managerial skills as they develop solutions to complex issues that will ultimately improve the customer experience for our patients, members and clients.” With participants from across VNSNY, the Lean Six Sigma
“Inside Keith Patterson’s Head” Episode 2: Uncloaking the Driving Force!
March 15, 2022–Have you ever wondered how VNSNY’s finances actually work and why? Meet our Chief Financial Officer, Keith Patterson. Keith loves jazz and Philadelphia sports teams. But what really gets him going is finance. In Episode 2, Keith explains the key forces at play in VNSNY’s financial growth. Click below to watch! To watch previous episodes, click here.
The War in Ukraine: Coping With Stress, Anxiety, and Fear
March 8, 2022–The current situation in Ukraine is devastating for all of us, and especially for our team members of Ukrainian heritage who have family and friends in that country. Worry and fear are natural and understandable emotions at a stressful time like this. Here are a few ways to help all of us keep that stress from overwhelming our lives. Take breaks from the news. It’s okay not to be plugged into the news nonstop. “Mental health starts with you. When you take a break from the news, which can be an anxiety trigger, you’re practicing self-care by preventing anxiety,” says Dr. Jo Crasta, Clinical Director and Chief Psychiatrist for VNSNY Behavioral Health. “Remember, prevention is a treatment! In fact, with any illness, including anxiety, preventing that condition is more effective than trying to cure it.” Breathe. As simple as it might sound, taking a deep breath can have a calming
2022 Lean Six Sigma Participant Feedback
March 8, 2022–The benefits of the Lean Six Sigma program add to our amazing organization and its mission, by strengthening our teamwork, knowledge and skills, and contributing to a culture of continuous quality improvement,” notes Daniel Belloise, Account Manager, Business Development. “We store this knowledge and spread it!” “The Lean Six Sigma program really challenged me in a huge way to stretch beyond my comfort zone. It introduced me to a very rigorous, systematic, data-driven approach to process improvement, an approach that doesn’t come easily to me,” says Jeri Goodman, Associate Director for Social Work, Clinical Operations Support. “Learning together with my wonderful team and being able to apply what we were learning in real time to analyze and address real problems, made all the difference. I’ve gained a new perspective on my work, lots of new tools, and a shared language for collaboration with other Lean Six Sigma green belts throughout