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Announcing Our 2024 VNS Health Award Winners!
October 29, 2024–Read Their Stories and See the Full List of Nominees! Last night, on Monday, October 28, team members from across the organization were recognized and celebrated as the very best of the best in exemplifying VNS Health’s Mission and Core Values of Empathy, Integrity and Agility! The event included those who had received awards earlier in the year, as well as new awards for presentation to the winners of the Phyllis Mills Living Legend Award and the ESPRIT Awards. To see all the team members who were nominated for these awards, click here. Congratulations to all 16 of this year’s award winners! Click on their names here below to read more about them and their award. Rose Madden–Baer 2024 Phyllis Mills Living Legend Award (Click here for the finalists.) Arna Brammer 2024 ESPRIT Award Mossogbe Camara 2024 ESPRIT Award Ilona Furman 2024 ESPRIT Award Habeebah Haqq 2024 ESPRIT Award Jasmin
Meet Our 2024 ESPRIT Award Winner: Kristen Rosen
October 29, 2024–With America’s rapidly growing need for home care talent, VNS Health’s recruitment team plays an essential role in our ability to serve vulnerable New Yorkers in need—today and into the future. And Kristen Rosen, Associate Director of Talent Acquisition, is just the person to lead that vital undertaking. “Kristen’s ability to connect with her team on a personal level, combined with her strategic vision, has been instrumental in our success,” said one of her nominators. “She has set a new standard for recruitment at VNS Health, and her contributions have had a lasting impact on our organization.” For Kristen, who leads the recruitment team, the ability to help VNS Health maximize its impact is her job’s greatest reward. “In recruitment, I have the unique opportunity to bring exceptional people here who can make a difference with our patients and members, supporting our most vulnerable populations,” she says. “I’m bringing in
Meet Our 2024 ESPRIT Award Winner: Habeebah Haqq
October 29, 2024–It’s widely understood that people with behavioral health needs are all too often underserved. “So to be part of a team that serves this population is extremely rewarding,” says Habeebah Haqq, Revenue Cycle Manager. “I try to make the clinicians’ lives easier with visit reconciliation and other back-end issues so they can focus on patient care.” Habeebah makes it a point to troubleshoot billing issues on her end first and works hard to reduce the number of cases that clinicians have to review—allowing them to focus their time on patient care instead of administrative concerns. “I want to make sure VNS Health is actually getting reimbursed for the services we’re providing,” says Habeebah, who’s been with the VNS Health for 19 years. “I have a personal mission to make sure that the Behavioral Health team succeeds. With the challenging work they do, they need someone on the back end who’s
Meet Our 2024 ESPRIT Award Winner: Ilona Furman
October 29, 2024–Colleagues praise Ilona Furman, a Systems Analyst and Programmer on the IT team, for both her unmatched technical skills and her responsive, empathetic people skills. “Ilona is a ‘yes’ person—you’ll rarely, if ever, hear her say ‘no’ to a team member’s request for assistance,” said one of the colleagues who nominated her for a ESPRIT award. “She understands the struggles and pain points of our end-users, and she always provides solutions for the business user.” If a solution proves elusive, she’ll find the appropriate person to connect to—or she’ll build a solution herself. “I always try to put myself into my colleagues’ shoes and think about what I can do to make their life easier,” says Ilona, who’s been with VNS Health for more than 13 years—starting in 2011 as a consultant before becoming a full-time employee in 2021. “Ilona makes the extra effort to accommodate busy schedules while maintaining
Meet Our 2024 Shared Services Contact Center Agent of the Year: Jasmin Harry
October 29, 2024–VNS Health Contact Center Agent Jasmin Harry is committed to the Center’s goal of “first call resolution”—to resolve a plan member’s needs or concerns on the first call. “I want to always be a person of my word and will do whatever it takes to make that happen,” says Jasmin, who was named VNS Health’s 2024 Shared Services Contact Center Agent of the Year. In her role supporting the Health Plans Medicare team, Jasmin’s commitment shone through in a recent interaction with the daughter of two plan members. The daughter contacted the Center to get her parent’s services changed. She got a verbal yes, but it took a while for the paperwork to come through. Jasmin was on it from the start, and worked tirelessly to ensure the changes were made quickly. “Jasmin treats all members the same and always tries to resolve their issues on the first call,” says
VNS Health Research on Sepsis Care Takes Center Stage in Daily Nurse Story
October 23, 2024–
Becker’s Hospital Review Delves into VNS Health Sepsis Research
October 21, 2024–
The Philadelphia Inquirer Spotlights Groundbreaking Sepsis Research from Kathy Bowles and Research Team
October 21, 2024–
Meet a Team That’s Finding New and Better Ways to Provide Care!
October 7, 2024–Today’s video spotlight: Our incredible Research Center team! To see how their groundbreaking research is enhancing the quality of care for our patients, members and clients—and how it’s improving care across the U.S. and around the world! To see how—watch here below. On-the-Go Segments: Part One: SVP Tim Peng Introduces the Essential Role of Our Research Center Team Part Two: Changing the World One ICD Code at a Time Part Three: Ever Wonder How YOU Could Be Part of a Research Study? Part Four: Data Science and AI’s Evolving Role in Helping Provide Better Care Part Five: VNS Health Researchers and Their Projects!