Frontline Bulletin Board: October 24, 2025

Welcome to the Frontline Bulletin Board!
Your source for the latest VNS Health team member recognitions, CEO Zoom recordings, and events.
If you have an announcement that you’d like to be featured on the Bulletin Board, please contact the Communications team at [email protected]. Keep in mind that only items that are relevant to team members across the entire organization will be featured on the Frontline Bulletin Board. Thank you!

VNS Health’s Annual Corporate Compliance Training is Now Live!

All VNS Health team members must complete this training by Friday, October 31, 2025.
Log into Workday to complete the training today!

Learn “Investing Basics” from the Experts at Empower!

Expand your investing know-how, determine your investing style, become a smarter investor, and choose your investments. Learn “Investing Basics” from the experts at Empower! Choose from multiple times available on Wednesday, October 29.
How to Join:
- When: Wednesday, October 29
- Times:
- 12:00 noon – 1:00 p.m.
- 3:00 p.m. – 4:00 p.m.
- 6:00 p.m. – 7:00 p.m.
- Where: Webex
- How to register:
- To register for any session and get the link to join, click here.
Attend the “Supporting Aging Veterans” Collaborative Workshop on Thursday, October 30 at 10:00 a.m. by Zoom.

Join VNS Health and the VA
for a meaningful conversation about how
we work together to support aging veterans and their families.
As veterans live longer with complex health and social needs, caring for them requires teamwork, understanding, and
compassion.
We’ll discuss ways to:
- Ease caregiver stress and prevent burnout
- Make care more accessible and connected
- Support emotional, spiritual, and mental well-being
Together, we can ensure every veteran feels seen, supported, and cared for—today, and in the years ahead.
Keynote Speakers:
Valerie Abel, Psy.D., ABPP
VA NY Harbor Healthcare System
Eric Hausman
NYC Department for the Aging
Moderator:
Satish Dhanna, LMSW
VNS Health Veterans Program
VNS Health Panelists:
Jeri Goodman, LMSW, CCM, CDP
Social Work
Mary-Ellen Betterton, RN, BSN
Personal Care Services
David Medina
Medicare Health Plans
Deirdré DeLeo, MA, LCSW
Behavioral Health
Roxanne Birchfield
Spiritual & Hospice Care
How to Join:
- When: Thursday, October 30
- Times: 10:00 a.m. – 11:30 a.m.
- Where: Zoom
- How to register:
- To register and get the link to join, click here.
Join Johns Hopkins Naviance for the Webinar “Leading with Compassion: Empowering Managers to Support Employees Facing Cancer” on Thursday, October 30 at 12:00 Noon.

When an employee (or their loved one) is diagnosed with cancer, the impact extends beyond their health—it can affect their income, work capacity, and emotional well-being. As a manager, you may also feel the strain, balancing uncertainty and employee privacy with your responsibility to the broader team.
In this 30-minute Naviance training, managers will gain practical guidance on how to respond with empathy, foster open dialogue, maintain team productivity, and connect employees with the resources available through their Naviance benefit. We’ll also cover expert-backed approaches for preserving morale, making reasonable accommodations, and an employee’s legal rights as they approach treatment and beyond. Register today!
How to Join:
- When: Thursday, October 20
- Time: 12:00 noon – 1:00 p.m.
- Where: Zoom
- How to register: To register for the session and get the link to join, click here.
The AAPI ERG Invites You to Attend Their Next Virtual Guest Speaker Event, Featuring Elsa Lam, VP of Regional Patient Care Services on Thursday, November 13 at 11:00 a.m.

The AAPI ERG invites you to attend our series of guest speakers to share about their personal and professional journey into their current position. In this next event we are excited to welcome Elsa Lam, Vice President, Regional Patient Care Services, CHHA Bronx.
Elsa immigrated to the United States from Hong Kong at the age of 16. She earned her Bachelor of Science in Nursing from the College of New Rochelle and completed her Master of Science in Nursing Informatics in 2022.
Her nursing journey began in 1999 as a nursing student at the VNSNY Bronx region. In 2001, she officially joined VNS Health as a per diem nurse in the Certified Home Health Agency (CHHA). Over the past 24 years, Elsa has built a distinguished career within the organization, grounded in compassion, leadership, and innovation.
Today, as Regional Vice President of VNS Health’s CHHA, Elsa oversees home care operations across Manhattan, the Bronx, Westchester, Staten Island, and parts of Brooklyn. She is responsible for directing, planning, and evaluating clinical and operational performance; managing financial metrics; and developing and executing strategic goals for her regions. She also partners closely with Quality Management Services to develop and revise policies and procedures that ensure high-quality and patient centered care.
In 2017, Elsa was honored with the Marilyn Liota Award, one of VNS Health’s most prestigious nursing recognitions, celebrating her enduring commitment to excellence in home health care.
Topics to be discussed: (Topics tentative to change)
- Navigating corporate culture as AAPI
- History and steps to personal path/success
- How VNS addresses/supports the AAPI community
- Proposed Innovation/change for AAPI Community
- Personal career progression and how being AAPI affected it
We also welcome any possible questions or topics that you would love to be discussed!
How to Join:
- When: Thursday, November 13
- Time: 11:00 a.m. – 12:00 noon
- Where: Zoom
- How to join: To join, please click here on November 13 at 11:00 a.m.
Take a Virtual Meditation Class on Mondays or Fridays!

In 30 minutes, you can learn effective stress reduction techniques, improve your focus and concentration and help improve your social and emotional well-being
Meditation
Classes run for 30 minutes and are held on Mondays at 1:30 p.m. and Fridays at 12:00 p.m. For more information, click here.
Mondays
How to Join:
- When: Mondays
- Time: 1:30 p.m. – 2:00 p.m.
- Link: Click here to join.
- Add class to your calendar: To add this class to your Outlook calendar, click here.
Fridays
How to Join:
- When: Fridays
- Time: 12:00 noon – 12:30 p.m.
- Link: Click here to join.
- Add class to your calendar: To add this class to your Outlook calendar, click here.


Check out the Frontline feature of the week: Catch Up with Up Close with Dan!