New AI Platform to Provide Better Experience for New Health Plan Members
May 8, 2026
On May 4, VNS Health launched a new AI-enabled Health Plans pre-enrollment platform designed specifically for our MLTC, MAP Total, and SelectHealth products. The platform provides real-time referral tracking, reduces manual work and bottlenecks, and delivers enhanced data insights to support faster, more effective enrollments.
The launch reflects a close partnership between Health Plans, SciTech, and Palantir/Foundry, who have worked together since October to reimagine the pre-enrollment experience. More than 125 staff members and seven vendor partners were trained ahead of launch, helping lay the foundation for continued innovation and an improved experience for both team members and prospective plan members.
