INSIDE HEALTH PLANS with John Burke
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What Our Health Plans Are Focusing on in 2025
March 4, 2025–INSIDE HEALTH PLANS with John Burke Welcome to my Frontline column, “Inside Health Plans.” Sometimes you can just sense that things have shifted into a higher gear. That’s how I feel about our Health Plans—and all the team members involved with them. Midway through the first quarter of 2025, we’re on a real roll. Our three Medicare plans—EasyCare, EasyCare Plus, and Total (our integrated Medicare-Medicaid plan)—had a hugely successful annual enrollment period last fall, bringing in over 10,000 new members! What’s more, our Total plan earned the highest MAP plan quality rating in New York State! Meanwhile, our Medicaid MLTC plan continues to grow, adding nearly 1,000 members from Kalos Health this past December. This was our fourth MLTC plan acquisition of 2024. So what’s ahead in 2025? Here are the areas we’re focusing on: See what I mean about things shifting into a higher gear? And with our amazing Health Plans team,
You Make Good Things Happen
November 8, 2024–INSIDE HEALTH PLANS with John Burke Welcome to my Frontline column, Inside Health Plans. I hope everyone is enjoying the lovely autumn weather we’ve been having. Good things are happening these days within Health Plans! As Dan Savitt celebrated in his CEO Zoom the other week, our VNS Health MAP Total plan earned a 5-Star quality rating for the year from the New York State Department of Health, the highest rating possible—making us the only 5-Star MAP plan in New York State. Additionally, our MAP Total plan just received the #1 ranking for Quality out of 44 MAP and MLTC programs. Also, our MLTC plan earned an outstanding 4-Star quality rating, which is very difficult to achieve. These great successes follow on top of our Health Plans being named to Crain’s 2024 Best Places to Work in New York City. So how is it that we’re able to accomplish these things? Quite
Want to Know Where Health Plans in New York State Are Heading?
August 30, 2024–INSIDE HEALTH PLANS with John Burke Welcome to the second installment of my Frontline column. I hope your summer is going well and you are enjoying time with friends and family. I’m often asked: how do we increase the number of people we’re helping through our Health Plans, enabling us to extend our mission (and grow our market share) in today’s very competitive environment? The answer requires no crystal ball. The future lies, in great part, with our VNS Health Total plan—also known as a “MAP” plan (which stands for Medicaid Advantage Plus). Total brings together Medicaid, Managed Long Term Care (MLTC), and Medicare benefits in a single health plan. Of the five managed care products VNS Health offers to New Yorkers, VNS Health Total is our only plan that’s actually two plans in one—it combines a Medicare Advantage plan with the benefits of a Medicaid MLTC plan designed to
Talk about Teamwork! Our Call Center Just Scored a Perfect 100%!
July 22, 2024–INSIDE HEALTH PLANS with John Burke Welcome to my new monthly column, “Inside Health Plans.” I’m thrilled to have this opportunity each month to share with you all the terrific work that’s happening these days within Health Plans. Which is a lot! To name just a few things… we’re acquiring health plans and expanding our presence across upstate New York… we’re opening walk-in Neighborhood Offices in underserved neighborhoods… and we’re enhancing our member experience. How, you may ask, are we able to accomplish so much? Here’s a big reason: Teamwork! Since I joined VNS Health in February, I’ve been so incredibly impressed by the dedication and collaborative effort of everyone who works on our Health Plans. It takes exceptional teamwork to administer the type of plans we provide and help people live their best lives in their homes and communities, where they belong. (By the way, that includes an increasing